Sadly, our industry is riddled with poor client service and this reflects badly on all of us in the field. It is our pet-peeve when we learn that other firms aren’t providing the client service that clients deserve and expect. Recently, we saw a prospective client that still had not received their renewal notice after 3 weeks of requesting for the report. This report is typically a pdf so was really just a quick ‘send’ button away. In another case, we connected with a prospective client that had their plan automatically renewed with the higher renewal rate. They got an [More …]
New Brand – Same Commitment to Service!
Our new brand doesn’t change our commitment to service. Abundance Employee Benefits is committed to improving the lives of our clients and their employees. Companies are built on the hard work of their staff and good management teams understand the importance of showing gratitude for this irreplaceable support. One of the best “thank yous” a company can provide is a strong benefits package that will protect the health of employees and their families in times of need. Abundance has designed such plans for many companies and it has been a wonderful experience to help contribute to so many healthy, happy, and [More …]
